Welcome to Angel Enterprises. By accessing or using our website and services, you agree to comply with and be bound by the following details. Please read them carefully.
Last Updated: January 18, 2025
1. Services Offered Terms & Conditions
We provide IT services, including but not limited to:
- Graphic Designing
- Email Marketing
- SEO Optimization
- Website Development
- Data Analytic Services
2. Client Responsibilities
- You agree to provide accurate and complete information required for the services.
- You are responsible for ensuring that any content or materials you provide do not violate any laws or infringe on third-party rights.
3. Payment Terms
- Payment terms will be outlined in the project proposal or agreement.
- All payments are non-refundable unless otherwise stated in writing.
- For more details please read our Refund Policy Below.
4. Intellectual Property
- All work delivered by Angel Enterprises remains our intellectual property until full payment is received.
- Upon full payment, the client receives ownership of the final deliverables, excluding any third-party assets or tools used.
5. Limitation of Liability
- Angel Enterprises is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- We are not responsible for delays caused by third-party services or factors beyond our control.
6. Termination
- Either party may terminate a project with written notice.
- In the event of termination, the client is responsible for payment for all work completed up to the termination date.
7. Changes to Terms
- We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of the revised terms.
Privacy Policy
At AngelEnterprises.com, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect
- Personal Information: Name, email address, phone number, and payment details.
- Project Information: Details related to the services you request.
- Technical Data: IP address, browser type, and usage data collected via cookies.
2. How We Use Your Information
- To provide and improve our services.
- To communicate with you about your projects.
- To process payments and send invoices.
- To comply with legal obligations.
3. Data Sharing
- We do not sell or rent your personal information to third parties.
- We may share data with trusted service providers (e.g., payment processors) only as necessary to deliver our services.
4. Data Security
- We implement industry-standard security measures to protect your data.
- However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
- You may request access to, correction, or deletion of your personal data.
- You may opt out of receiving marketing communications at any time.
6. Cookies
- We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.
7. Third-Party Links
- Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Changes to This Policy
- We may update this policy periodically. Any changes will be posted on this page.
Refund Policy
- Service Satisfaction:
If you are unsatisfied with the delivered service, please notify us within 7 days of project completion. We will review your concerns and, if valid, offer a partial or full refund based on the work completed.
- Non-Refundable Services:
- Services like SEO optimization and email marketing campaigns are non-refundable once the work has commenced, as they involve time, resources, and third-party tools.
- Custom website development and graphic design projects are eligible for refunds only if the work has not yet started or if there is a significant breach of the agreed terms.
- Cancellation Policy:
If you cancel a project before work begins, you are eligible for a full refund. If work has already started, a partial refund will be issued based on the progress made.
- Processing Time:
Refunds, if approved, will be processed within 7-10 business days and credited to your original payment method.
Change Policy
- Revisions:
We offer 2 free revisions for graphic design and website development projects to ensure the final output meets your expectations. Additional revisions may incur extra charges.
- Scope Changes:
If you request changes to the project scope after work has started, we will provide a revised timeline and cost estimate for approval before proceeding.
- Timely Feedback:
To avoid delays, please provide feedback or requested materials within the agreed timeframe. Delays on your end may impact the project timeline.
Exceptions
- No refunds or changes will be granted for services rendered as per the agreed terms and conditions.
- Refunds are not applicable for issues arising from inaccurate or incomplete information provided by the client.
Note: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on our website. We encourage you to review this page periodically to stay informed about how we collect, use, and protect your personal information.
Contact Us
If you have any questions or concerns, please contact us at:
Email: support@angelenterprises.com
Postal Address: Ajman Freezone C1 Building, UAE
We will respond to your inquiries and requests as soon as reasonably possible.
Thank you for choosing Angel Enterprises!